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Bring Your Own Device: Changes in Mobility
Today’s professional life is moving away from the stationary “9 to 5” model, and is becoming more dynamic and on the move. Because of this change, employees feel limited in the way they work because of...
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Ready for Winter?
I was driving along the M1 motorway (a long – and deadly dull! – freeway in the UK) over the weekend and saw a sign overhead that read ‘IS YOUR VEHICLE READY FOR WINTER’. I considered this and realised...
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Ideas – Why We Do What We Do
I’ve become a big fan of the YouTube channel TEDtalksDirector. I go there every morning, sometimes for inspiration, and sometimes just to jog my brain into gear. I recently watched a talk by Steve...
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”Technology according to Wikipedia is ….” or is it?
According to Wikipedia, ”technology is the making, usage, and knowledge of tools, machines, techniques, crafts, systems or methods of organization in order to solve a problem or perform a specific...
View ArticleIs the gap closing? and if so, is it fast enough?
How frustrating is it that technology in our homes, being used by our 7 year olds, is often faster, newer, prettier, and ‘funner’ than our working tools? In the workplace, where time really is money,...
View ArticleVibrant Conversations
Distractions and interruptions. Lack of engagement. Disjointed and complicated communications tools. Difficulty reaching people. Establishing relationships and trust. Frustration with poor quality...
View ArticleCost effective security through PSN – sounds too good to be true?
In this era of austerity, the Public Services Network is the heart of the Government ICT Strategy, aiming to deliver clear cost savings, increasing access to public services and facilitating...
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Top Ten Predictions For 2013 that Transform Communications
Authored by Ross Sedgewick and James Lawton “The best predictor of the future is the recent past“ - fortune cookie prophecy The underlying phenomena driving predictions are rarely completely new....
View ArticleHow “vibrant” are your meetings?
How “vibrant” are your meetings? Does this scenario sound familiar? Colleagues from around the globe faithfully dial into the audio conference and pop open the web collaboration session for the weekly...
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Disaster Preparedness and Rapid Response in the Eye of Hurricane Sandy
A field operations point-of-view interview with Patrick DeKoubia, Director of Client Services, Northeast Region, USA Recently I had the unique opportunity to interview Patrick DeKoubia, Director of...
View ArticleOpen Collaboration
When it comes to deploying collaboration technology it pays to keep your options open. Ian Shipton, Business Development Director at Siemens Enterprise Communications, explains why. Never before has...
View ArticleThree top tips for a productive and profitable contact centre
For far too long, contact centres have been judged purely by call volumes. In an increasingly ‘social’ world, this should no longer be the case. Evaluation and performance should really be judged on...
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amplifyTEAMS, amplified
Last week I blogged about the forthcoming VIP customer event around our amplifyTEAMS messaging, and I promised a follow up! There was an enormous buzz around the Milton Keynes offices early on Thursday...
View ArticleStop Listening and Start Reading
OpenScape Xpressions is Modernizing the Voicemail – Stop Listening and Start Reading Nuance’s Dragon Voicemail to Text is now Integrated with OpenScape Xpressions Unified Messaging Solution. Well,...
View ArticlePredicting the Past, Part I
“This is Part 1 of a 2-part blog post offering a tongue-in-cheek look at technology predictions in the context of our own just-published 2013 Predictions.” Predicting the Past – a Retrospectacle (Part...
View ArticleamplifyTEAMS – Italian companies are at a turning point.
The Italian system is at a crucial point. While the most difficult moment seems to be behind, and the parliament adopted the new development decree, it is getting stronger the debate and the media...
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Predicting the Past, Part II
“This is Part 2 of a 2-part blog post offering a tongue-in-cheek look at technology predictions in the context of our own just-published 2013 Predictions. Part 1 (1939 – 1993) can be found here ).”...
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Video Realises Vibrant Conversations
As any of you can attest, video is a big part of the way we communicate today (no surprise there). It’s regularly used in a personal capacity with the adoption of applications like Skype being enjoyed...
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UC En Mass? No Problem!
Imagine you are the IT Director of a company with over 10,000 employees with over 180 offices in 30 different countries. Yesterday, the CEO of your company mandated a rollout of the latest unified...
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UC Expo: What to expect from Siemens Enterprise Communications this year
Our Social Media team sat down with Trevor Connell, Managing Director of Siemens Enterprise Communications UK, to talk about the forthcoming UC Expo event at Olympia on 5th & 6th March in...
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